Testimonials
“Working with the team from Highlands Heating was a pleasure. After meeting with and receiving competing quotes from other providers, I found the folks from Highlands to be trustworthy and respectful of my knowledge as an informed consumer. The installation of my new highly efficient natural gas furnace and central A/C was smooth and seamless; it cost exactly what was quoted to me and was installed to completion in the time expected. Highlands also facilitated multiple rebates available through the State of Connecticut, which was a pleasure. My installation required the removal of an old oil burning furnace and oil tank located in my basement; the removal of both items was professional and as expected. I am very satisfied and pleased with the results from Highlands Heating—the service, equipment and personal customer care is excellent. My heating and cooling costs are a small fraction of what they once were; frequently, I recommend Highlands Heating to friends and neighbors."
"We would like to be used as a recommendation for anyone buying a furnace from you. We were quite anxious about the whole process of changing from oil to gas, and you made it easy. Your workers were prompt, courteous and worked very hard. We are very happy with the way everything went and are now enjoying a warmer home with smaller monthly bills since we purchased the most efficient Weil-McLain burner and water heater. We have received all the rebates that you said we would get so far. We only have to do our income tax filing to receive the federal rebate. We are happy we chose your company as our contractor. Thank you again."
"Chris, I do not know if you know anything about gas furnaces but I am so desperate to have you back again at my main house that I will finance yuour education to learn gas, just to have you again! Your work at 311 Newtown Turnpike putting in the new oil furnace there was perfection...and all the crummy paperwork you had to do, to get me the Ct. rebate, was so appreciated. Yesterday, when I turned my taxes in to my accountant she said "Oh...you're the first person we have seen who actually GOT one! " So you are notorious in CPA circles as well!
When you solved the drainage problem of the new AC melting into the washer drain , causing it to overflow, for $140 I knew I had found a utility soulmate. People like you are rare in Fairfield County. I count you truly as a friend and a partner as I struggle to finance my work with impoverished young people by renting my own house. If I am ever financilally able to afford to move back there, you can be sure part of the reason is because you are the ideal systems backup for this rustic escape house in the Ct. woods. IE DO NOT EVEN CONSIDER RETIRING TO A FISHING SPOT IN FLORIDA."
"My husband and I just bought our first house and decided to convert the old oil heating system to natural gas. Chris was very helpful, nice, and did a great job with the conversion. He was able to schedule the work so that it was convenient for us and our tenants, explained everything in detail, and provided us with the information we needed for a state rebate. The new furnace is great and we feel good about using a cleaner, more efficient heating system. We would definitely recommend Highland to others. "
"We started researching converting our 65-year old oil furnace to gas before it started to die. We knew we needed an efficient boiler and a new water heater and got several estimates. Once we found Highlands Heating, we were done. Chris came before our furnace died and talked about what we needed and what we could do. Then the heater died. He and his team, Matt and John, quickly got us back hot water and, at the same time, converted us from oil to gas. Our monthly savings is more than $400, and it's been a cold winter. Every person we dealt with from Highlands Heating and Cooling was professional, knowledgeable and honest. The professionals at Highlands Heating and Cooling lived up to their reputation. The work was done quickly and neatly, and with a great deal of respect towards our family. We would recommend Highlands Heating and Cooling to anyone. "
"We called in Highlands on the recommendation of our remodeling contractor. All the folks there, from management to installers, are competent, polite, and reliable. Highlands took over the regular maintenance of our oil fired boiler and our cooling equipment; then won the bidding when it came time to replace the boiler and installed a more efficient twin-boiler and hot water system. We're pleased with both the products and the service from Highlands, and the cost is resonable. I stopped being concerned with my HVAC needs, and can turn my attention to other vendors. "

